Brother IntelliFax 2820 Laser Fax Machine and Copier
Review by Robert : Nice, Compact Machine!!!

I've had very good luck with brother products! This is my fourth Brother product. We have a color laser printer, two black & white laser printers, and another fax. All have been very reliable and by looking around a little on the net you can find the supplies at very resonable prices.This fax offers good features in a small footprint. We have an all Mac office, and this machine set up with no problems at all. It was just plug and use. The copier functions works well, it's nice to be able to put multiple pages in the feed and walk away while it quickly makes your copies. The staion id is easily set up, It also has 8 presets letting you use a single button send to those numbers you use a lot, A lastly it has a large paper drawer, allowing you to load 250 sheets of paper at a time.This is a machine that should handle anything from a home fax situation to a medium sized office.

Brother IntelliFax 2820 Laser Fax Machine and Copier
Review by M. K. Chen : Better than the 2800

If you're in the market for a fax machine this is the one. I also owned the Brother 2800. This is the new and revised version of the 2800. Apparently Brother does improve upon their faults. You can see my review on the 2800 and the downfalls. For a re-cap:

1. 2800 had paper jams when using old paper. The 2820 has a paper feeder like their printers which greatly reduces jams. (I also own brothers laser printer) Now I can use recycled (one-side already printed) paper and not have to deal with jams. Also 2820 holds much more paper in its tray, so you wont have to worry about running out.

2. 2820 has a new feed system which reduces jams when faxing out. I had problems faxing 20+ pages with the 2800, now none with 2820. However they say there is a limit to 20 pages (just add more pages as they feed through).

3. The only downfall is the toner is slightly more expensive. It does print more pages, but does cost a bit more. Fax machine is more expensive also.

Overall, if you don't want to deal with the 2800 problems then pay the extra money for the 2820 and feel confident with its performance. If money is an issue, get the 2800. Personally the few extra bucks is worth it over aggravation when trying to fax/receive.

Another added bonus feature: This fax can also connect to the computer through USB allowing to work as a printer. I currently have this set-up and works very well. Have no issues priting with this fax machine. Great feature if you don't want to buy a printer. (2800 does not have this feature)

Brother IntelliFax 2820 Laser Fax Machine and Copier
Review by David deJongh : Good overall, but...

We bought this machine to replace the ancient Panasonic plain paper fax we've had for about 10 years. We do very little faxing, but some of our contacts require fax communication, so we probably average about 200 sheets a year.Overall, this machine has many excellent features - reading all the document sheets into memory before dialling, for example, and providing a "starter" cartridge that is good for 1500 sheets. There are, however, a couple of gripes. First of all, this is the second machine we bought: the document feed on the first one didn't work - the rollers rotated, but wouldn't pick up the paper. I am SO impressed with Amazon - I submitted a return on Sunday evening, and a new machine was delivered on Tuesday. The new one works fine.Gripe #2 - I frequently have to send faxes to a credit bureau, whose fax line is often busy. The redial function is only good for one attempt, after 5 minutes. I don't want to have to get up every five minutes to retry manually - even the 10-year old Panasonic redialled every minute until it either got through or you told it to stop.Gripe #3. You have to go through a 4- or 5- step process to change the receive mode. I only want the machine to be on Fax mode when I know a fax is coming in. Other times, it can be on Telephone mode. (Actually, there is a simple solution - just power it off)Gripe #4. No Caller ID on the fax machine, and even in Telephone mode, it has to intercept the ring tone to let me know it's a phone call. That means that my 2nd-line portable phone doesn't get the Caller ID signal either. Not a big deal, because nobody except for random callers calls that number, but if you only have one line, you can kiss Caller ID goodbye.Overall, however, a good machine for what I hope are the dying days for this technology.

Brother IntelliFax 2820 Laser Fax Machine and Copier
Review by Derek Hofmann "traal" : Very good value

I purchased this fax machine to replace an inkjet fax which was really expensive on ink. It seemed like every other time I wanted to receive a fax or make a copy, I would have to replace the $25 ink cartridge again.This fax machine makes copies much more quickly (and cheaply, and with better quality) than the old fax. It holds about twice as much paper. You can also schedule faxes to be sent later, and to multiple recipients.One more advantage of this machine is that you can hook it up to a computer through USB and use it as a normal laser printer. I tried it, and it works great, and FAST compared to my HP Deskjet.If you're concerned about junk faxes wasting money on ink, or if you want ot make a lot of copies, or if you need both a printer and a fax machine and want to save money by buying just one, this machine is a very good investment.